Returns and Exchanges

We accept returns and exchanges! You can return undamaged items within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange. Please note whether you would like to return or exchange your item and, if exchanging, what item you would like to exchange for.

Sale items and regularly price items can be returned. To follow-up on the status of your return, please contact us at https://www.oilow.com/contact.

To return or exchange the item you purchased, please mail it to:

Oilow
℅ Emi Navas
8150 Savio Ln
Forestville, CA 95436
 
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to items during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.